Cookie Policy
Last updated: January 2025
Understanding Cookies
This Cookie Policy explains how Kinari Flow uses cookies and similar tracking technologies when you visit our website and use our platform. Cookies are small text files placed on your device that help us provide, protect, and improve our services. By continuing to use Kinari Flow, you consent to our use of cookies as described in this policy. This policy should be read in conjunction with our Privacy Policy, which provides additional information about how we collect and use your personal data.
Types of Cookies We Use
We use several categories of cookies, each serving specific purposes. Strictly necessary cookies are essential for the platform to function and cannot be disabled. These include authentication cookies that keep you logged in, security cookies that protect against fraud, and session cookies that enable basic functionality. Performance cookies help us understand how visitors use our platform by collecting anonymous analytics data. Functional cookies remember your preferences such as language settings, timezone, and class filters. Marketing cookies track your activity to provide relevant content and measure campaign effectiveness. We also use third-party cookies from service providers that help us deliver and improve our services.
Essential and Security Cookies
Essential cookies are critical for core platform functionality and security. These cookies enable user authentication, allowing you to log in and access your account securely. Session management cookies maintain your active session as you navigate between pages. Security cookies help us detect and prevent fraudulent activity, protect against cross-site request forgery attacks, and identify suspicious login attempts. Load balancing cookies ensure optimal performance by distributing traffic across our servers. These cookies do not store personal information beyond what is necessary for their immediate function and expire when you close your browser or log out, except for persistent authentication cookies that keep you logged in between sessions.
Analytics and Performance Tracking
We use analytics cookies to understand how users interact with Kinari Flow, which helps us improve our services. These cookies collect information about pages visited, time spent on the platform, navigation paths, button clicks, class bookings, search queries, error messages encountered, and device and browser characteristics. This data is aggregated and anonymized, meaning individual users cannot be identified. We analyze this information to identify popular features, diagnose technical issues, optimize user experience, measure marketing campaign performance, and guide product development. Analytics cookies typically remain active for up to two years to enable longitudinal analysis of usage trends.
Functionality and Preference Cookies
Functionality cookies enhance your experience by remembering your choices and preferences. These cookies store information such as your preferred language, timezone and location settings, class category preferences, instructor favorites, notification preferences, display settings including dark mode, video quality preferences for live streams, and recently viewed classes or instructors. By remembering these preferences, we eliminate the need for you to reconfigure settings on each visit. These cookies remain active for up to one year or until you clear them. Disabling functionality cookies may result in a less personalized experience and require you to reset preferences on each visit.
Marketing and Advertising Cookies
Marketing cookies help us deliver relevant content and measure the effectiveness of our promotional efforts. These cookies track which pages you visit, which classes interest you, which emails you open and click, which advertisements lead to conversions, and the source of your initial visit to Kinari Flow. We use this information to personalize marketing communications, recommend relevant classes and instructors, display targeted advertisements on third-party platforms, measure return on advertising investment, and avoid showing you irrelevant content. Third-party advertising partners may also place cookies to serve and track advertisements. You can opt out of marketing cookies through our cookie management tool without affecting essential platform functionality.
Third-Party Cookies and Integrations
Kinari Flow integrates with various third-party services that may set their own cookies. Payment processors use cookies to facilitate secure transactions and prevent fraud. Video streaming providers use cookies to deliver live stream classes and remember playback preferences. Analytics providers help us understand platform usage patterns. Social media platforms may place cookies if you interact with social sharing features. Customer support tools use cookies to provide chat functionality. Email service providers track email engagement metrics. These third-party cookies are subject to the respective privacy policies of these external services. We carefully select partners who maintain high data protection standards, but we do not control their cookie practices.
Cookie Duration and Lifespan
Cookies have different lifespans depending on their purpose. Session cookies are temporary and expire when you close your browser. Persistent cookies remain on your device for a set period or until you manually delete them. Authentication cookies typically last 30 days to keep you logged in. Analytics cookies may remain active for up to 2 years. Marketing cookies generally expire after 6-12 months. Preference cookies last up to 1 year. You can view cookie expiration dates through your browser's developer tools or privacy settings. Regularly clearing your browser cookies will remove all non-essential cookies, though you will need to reset your preferences and log in again.
Managing Your Cookie Preferences
You have several options for controlling cookies. Most browsers allow you to refuse or delete cookies through their settings menu. You can typically find these options under Privacy or Security settings. Our cookie management tool, accessible from any page footer, allows you to customize which categories of cookies you accept. Please note that blocking essential cookies will prevent you from using core platform features, including account access and class booking. Blocking performance and functional cookies may result in a degraded user experience. You can change your preferences at any time, and your choices will be saved for future visits. Mobile device users can manage cookies through their device settings or browser app settings.
Do Not Track Signals
Some browsers offer a "Do Not Track" (DNT) signal that requests websites not to track user activity. Currently, there is no universal standard for how websites should respond to DNT signals. Kinari Flow does not specifically respond to DNT signals, but you can control tracking through our cookie management tool and browser settings. We respect your privacy choices regardless of DNT signal status. As industry standards for DNT evolve, we will evaluate our approach and update this policy accordingly. For the most control over tracking, we recommend using our cookie management tool in combination with browser privacy settings and, if desired, privacy-focused browser extensions.
Cookies and Mobile Applications
While cookies are primarily associated with web browsers, similar technologies are used in mobile applications. Our mobile apps may use local storage, software development kits (SDKs), mobile advertising identifiers, and device identifiers to provide functionality similar to cookies. These technologies serve the same purposes as web cookies: authentication, analytics, personalization, and marketing. Mobile device settings typically offer controls for limiting ad tracking and resetting advertising identifiers. App-specific settings may provide additional privacy controls. The same principles outlined in this Cookie Policy apply to these mobile technologies. We encourage you to review your device's privacy settings to understand and control how data is collected through mobile apps.
Updates to This Cookie Policy
We may update this Cookie Policy periodically to reflect changes in our practices, technologies, legal requirements, or business operations. When we make material changes, we will notify you through a prominent notice on our platform, by email, or through other appropriate channels at least 30 days before the changes take effect. We will also update the "Last Updated" date at the top of this policy. Minor changes, such as clarifications or updates to cookie names or categories, may be made without prior notice. We encourage you to review this Cookie Policy regularly to stay informed about our use of cookies and related technologies. Your continued use of Kinari Flow after changes become effective constitutes acceptance of the updated policy.
Contact Us About Cookies
If you have questions or concerns about our use of cookies or this Cookie Policy, please contact us at privacy@quorinvale.com or call +81 70 4928 3617. You may also write to us at: Kinari Flow Data Protection Office, 4 Chome-10-2 Hanazono, Hanamigawa Ward, Chiba, 262-0025, Japan. We will respond to all inquiries within 30 days. For general privacy questions, please refer to our Privacy Policy. For questions about your account or our services, please contact our support team through the platform or at support@quorinvale.com. We are committed to transparency about our data practices and welcome your feedback.